Impressum

Nature of Business

Professional ventilation system maintenance and air quality services for commercial office environments.

Data Controller

For the purposes of data protection legislation, the data controller is glacial-storm, contactable at the address and email provided above.

GDPR Compliance Statement

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Your Data Protection Rights

Under GDPR, you have the following rights:

Right to Access: You can request copies of your personal data
Right to Rectification: You can request correction of inaccurate information
Right to Erasure: You can request deletion of your personal data
Right to Restrict Processing: You can request limitation of how we use your data
Right to Data Portability: You can request transfer of your data to another organization
Right to Object: You can object to processing of your personal data
Rights Related to Automated Decision Making: You have rights regarding automated decision-making and profiling

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Data We Collect

We collect and process the following categories of personal data:

Contact information (name, email, company details)
Service request information and preferences
Communication history
Technical information about ventilation systems serviced

Legal Basis for Processing

We process personal data on the following legal bases:

Performance of contract when delivering services
Legitimate interests in maintaining business operations
Legal obligations for record-keeping and compliance
Consent where explicitly provided

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

International Transfers

We do not transfer personal data outside the United Kingdom or European Economic Area.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

Professional Indemnity

We maintain appropriate professional indemnity insurance for all service work undertaken.

Regulatory Compliance

Our ventilation maintenance services comply with relevant British Standards and Health and Safety Executive guidance for workplace ventilation systems.

Disclaimer

While we endeavor to keep information on this website accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information provided.